# Helperfy

> Enterprise AI automation platform that deploys intelligent AI agents for customer support automation, CRM integration, and multi-agent workflow orchestration. On-premise deployment for data privacy compliance.

## About

Helperfy is an enterprise AI automation platform operated under Digitaleria SL, based in Valencia, Spain. The platform deploys AI agents within the client's own environment — not through Helperfy's cloud — making it suitable for regulated industries with strict data privacy requirements.

## Core Product

Helperfy deploys AI agents that handle customer support conversations, integrate with CRM systems, resolve routine queries automatically, and escalate complex cases to human agents when needed.

Key capabilities:
- Intelligent customer support agents (24/7 automated responses)
- CRM integration and automatic data sync
- Multi-agent orchestration for complex workflows
- On-premise / private cloud deployment
- Human handoff when needed
- Multilingual support

## Performance Metrics

- 99.9% agent uptime
- 3 seconds average response time
- 85% auto-resolution rate
- 75% ticket volume reduction
- 60% cost savings on support operations
- 2 weeks time to deployment

## Target Customers

Mid-size to enterprise companies, particularly in:
- Financial services and banking
- Healthcare and insurance
- E-commerce and retail
- Telecommunications
- SaaS and technology
- Any regulated industry requiring on-premise data processing

## Key Differentiators

1. On-premise deployment — customer data never leaves the client's infrastructure
2. Multi-agent architecture — specialised agents for triage, CRM lookup, response drafting, escalation decisions
3. ISO certified
4. 2-week implementation timeline

## Key Facts

- Product type: Enterprise AI automation platform
- Primary use case: Customer support automation, workflow automation
- Deployment: On-premise or private cloud (client environment)
- Legal entity: Digitaleria SL (Spain)
- Headquarters: Valencia, Spain
- Website: helperfy.ai
- Certifications: ISO certified

## Pages

- Homepage: https://helperfy.ai/
- AI Agents: https://helperfy.ai/technology/ai-agents/
- AI and ML: https://helperfy.ai/technology/ai-and-ml/
- Dedicated Team: https://helperfy.ai/service/dedicated-team/
- Custom Software: https://helperfy.ai/service/custom-software-development/
- Blog: https://helperfy.ai/blog/
- About: https://helperfy.ai/about/
- Contact / Demo: https://helperfy.ai/contact-us/
- AI info: https://helperfy.ai/ai/